TERMS

  • Effective Date: 9/8/24

    Golden Colibri ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website golden-colibri.com or purchase our products and services. Please read this policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

    1. Information We Collect

    Personal Information:

    • Contact Information: Such as your name, email address, phone number, and postal address.

    • Payment Information: Including credit card numbers and billing addresses.

    Non-Personal Information:

    • Usage Data: Information about how you use our website and services, including your IP address, browser type, pages visited, and the time and date of your visits.

    • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your interactions with our website.

    2. How We Use Your Information

    We use your personal information to:

    • Process Transactions: To process and fulfill your orders, manage payments, and provide customer support.

    • Communicate with You: To send you updates, promotional materials, and other information about our products and services. You may opt out of receiving marketing communications at any time.

    • Improve Our Services: To analyze and improve our website, products, and services based on your feedback and usage patterns.

    • Legal Compliance: To comply with legal obligations and protect our rights and interests.

    3. How We Share Your Information

    We may share your information with:

    • Service Providers: Third parties who assist us in operating our website, processing payments, and providing customer service. These providers are bound by confidentiality agreements and are only permitted to use your information to perform their services for us.

    • Legal Authorities: When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

    4. Your Choices and Rights

    • Access and Correction: You have the right to access, update, or correct your personal information. You may contact us to request changes to your information.

    • Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions provided in the emails or contacting us directly.

    • Cookies: You can control cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

    5. Data Security

    We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

    6. Children’s Privacy

    Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

    7. International Transfers

    Your information may be transferred to and maintained on servers located outside your state, province, or country where data protection laws may differ from those in your jurisdiction. By using our website, you consent to the transfer of your information to these locations.

    8. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy

     

  • Effective Date: [9/8/24]

    At Golden Colibri, we are dedicated to providing high-quality products and exceptional customer service. If you are not completely satisfied with your purchase, please review our refund policy below.

    1. Eligibility for Refunds

    Refunds: We offer refunds on products returned within 7 days of the purchase date. To be eligible for a refund, the following conditions must be met:

    • The product must be unused, unopened, and in its original packaging.

    • Proof of purchase (such as a receipt or order confirmation) must be provided.

    Non-Refundable Items: The following items are not eligible for refunds:

    • Products that have been used or opened.

    • Sale or clearance items.

    • Custom or personalized products.

    2. How to Request a Refund

    To request a refund, please follow these steps:

    1. Contact Us: Email us at goldencolibri@myyahoo.com with your order number and reason for the refund.

    2. Return Authorization: We will provide you with a return authorization number and instructions for returning the product.

    3. Return the Product: Send the product back to us using the provided return instructions. You are responsible for the return shipping costs unless the product is defective or an error was made on our part.

    3. Refund Process

    Once we receive your returned product, we will inspect it to ensure it meets our refund criteria. If approved, we will process your refund to the original payment method within 7 business days. You will receive a confirmation email once the refund has been processed.

    4. Exchanges

    If you would like to exchange a product for a different item, please contact us at goldencolibri@myyahoo.com to arrange an exchange. Exchanges are subject to availability and may require additional shipping costs.

    5. Defective or Incorrect Products

    If you receive a defective or incorrect product, please contact us immediately at goldencolibri@myyahoo.com. We will arrange for a replacement or refund and cover any return shipping costs.

    6. Changes to This Policy

    We may update this Refund Policy from time to time. Any changes will be posted on our website, and the revised policy will take effect immediately upon posting. Please review this policy periodically for any updates.

    7. Contact Us

    If you have any questions or need assistance with our refund policy, please contact us at:

    Email:goldencolibri@myyahoo.com
    IG: golden_colibri

    Thank you for shopping with Golden Colibri. We appreciate your business and are committed to ensuring your satisfaction.

  • OVERVIEW

    This website is operated by Golden Colibri. References to “we,” “us,” and “our” in these terms pertain to Golden Colibri. By using this site, including all information, tools, and services offered, you agree to comply with all terms, conditions, policies, and notices outlined here.

    By visiting our site or making a purchase, you engage in our “Service” and agree to these terms and conditions (“Terms of Service” or “Terms”), along with any additional terms and policies referenced or linked within. These Terms of Service apply to all users of our site, including browsers, vendors, customers, merchants, and contributors of content.

    Please review these Terms of Service thoroughly before accessing or using our website. By accessing or using the site, you agree to abide by these Terms of Service. If you disagree with any part of these terms, you should not access or use our website. If these Terms of Service constitute an offer, acceptance is limited to these Terms.

    New features or tools added to our store will also be governed by these Terms of Service. You can view the current version of these Terms of Service on this page. We reserve the right to modify, update, or replace any part of these Terms by posting changes on our website. It is your responsibility to check for updates periodically. Continued use of the website after changes indicates acceptance of those changes.

    Our store is hosted by Squarespace Inc., which provides us with the e-commerce platform that enables us to offer our products and services to you.

    SECTION 1 - ONLINE STORE TERMS

    By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province or have the consent of a parent or guardian if you are not. You agree not to use our products or services for any unlawful or unauthorized purposes and to comply with applicable laws, including copyright laws. You must not transmit any harmful code or viruses. Any breach of these Terms will result in immediate termination of your services.

    SECTION 2 - GENERAL CONDITIONS

    We reserve the right to refuse service to anyone at any time. You understand that content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Credit card information is encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission. Headings are for convenience and do not affect these Terms.

    SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

    We are not responsible for inaccuracies or omissions on our site. The information provided is for general purposes and should not be solely relied upon for decision-making. Any reliance on this information is at your own risk. Historical information is provided for reference only and may not reflect current conditions. We reserve the right to modify site content but are not obligated to update information.

    SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

    Product prices may change without notice. We may modify or discontinue the Service at any time without prior notice. We are not liable for any changes, price adjustments, or discontinuations of the Service.

    SECTION 5 - PRODUCTS OR SERVICES

    Certain products or services may only be available online and in limited quantities. Returns or exchanges are subject to our Refund Policy: [VIEW OUR REFUND POLICY]. We strive to accurately display product colors and images, but cannot guarantee the accuracy of your monitor's display. We reserve the right to limit sales, quantities, or discontinue products at our discretion. All product descriptions and pricing are subject to change without notice. We do not guarantee that product quality will meet your expectations or that errors in the Service will be corrected.

    SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

    We reserve the right to refuse or limit orders. This includes restrictions on orders placed under the same customer account, credit card, or shipping address. We may attempt to notify you of any changes or cancellations via email or phone. Orders that appear to be from dealers, resellers, or distributors may be limited or prohibited.

    You agree to provide accurate and current purchase and account information. Promptly update your account details, including email and credit card information, to ensure smooth transaction processing. For more information, see our Refund Policy: [VIEW OUR REFUND POLICY].

    SECTION 7 - OPTIONAL TOOLS

    We may offer access to third-party tools we do not control. These tools are provided “as is” and “as available” without any warranties. We are not liable for any issues arising from your use of these tools. Use of third-party tools is at your own risk. Future features or services added to our site will also be subject to these Terms.

    SECTION 8 - THIRD-PARTY LINKS

    Our Service may include links to third-party content and sites. We are not responsible for the content or accuracy of third-party sites. We do not warrant or assume responsibility for any third-party materials or sites. Any transactions with third parties are at your own risk. Review third-party policies and practices before engaging in transactions.

    SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

    If you send us submissions or comments, whether solicited or unsolicited, you grant us the right to use, edit, publish, and distribute these comments in any media. We are not obligated to keep comments confidential or to provide compensation. We may monitor and remove content at our discretion. You are responsible for the accuracy of your comments and ensuring they do not infringe on any rights or contain harmful content.

    SECTION 10 - PERSONAL INFORMATION

    The handling of your personal information is governed by our Privacy Policy, which you can review here: [VIEW OUR PRIVACY POLICY].

    SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

    Information on our site or in the Service may contain errors or inaccuracies. We reserve the right to correct these issues and update or cancel orders if needed, without prior notice. We are not obligated to update or clarify information except as required by law.

    SECTION 12 - PROHIBITED USES

    You may not use the site or its content for unlawful purposes, to solicit illegal acts, or to infringe on our or others' intellectual property rights. Prohibited activities include submitting false information, transmitting malware, collecting personal data, and interfering with site security. Violations may result in termination of your access to the Service.

    SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

    We do not guarantee that our Service will be uninterrupted or error-free. The Service is provided “as is” without warranties of any kind. We are not liable for any damages arising from the use or inability to use the Service, including but not limited to lost profits or data. Our liability is limited to the maximum extent permitted by law.

    SECTION 14 - INDEMNIFICATION

    You agree to indemnify and hold harmless Golden Colibri and its affiliates from any claims or demands arising from your breach of these Terms or violation of any laws or third-party rights.

    SECTION 15 - SEVERABILITY

    If any provision of these Terms is found to be unlawful or unenforceable, it will be severed from the Terms, and the remaining provisions will remain in effect.

    SECTION 16 - TERMINATION

    These Terms remain in effect unless terminated by you or us. You may terminate them by ceasing to use our site and services. We may terminate the agreement if you fail to comply with any terms, and you will be responsible for all amounts due up to the termination date.

    SECTION 17 - ENTIRE AGREEMENT

    These Terms, along with any posted policies, constitute the entire agreement between you and us regarding the use of our Service. Any previous agreements are superseded by these Terms.

    SECTION 18 - GOVERNING LAW

    These Terms are governed by the laws of the United States.

    SECTION 19 - CHANGES TO TERMS OF SERVICE

    We may update these Terms at our discretion. The most current version will be available on this page. Continued use of our site after changes indicates acceptance of the new terms.

    SECTION 20 - CONTACT INFORMATION

    For any questions regarding these Terms of Service, please contact us at goldencolibri@myyahoo.com

  • Shipping Policy

    At Golden Colibri, we are committed to ensuring that your orders are processed and delivered efficiently. Please review our shipping policy to understand how we handle shipping and delivery of our products.

    1. Processing Time

    Since our products are made fresh, orders are processed within 5-7 business days of receipt. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has been shipped.

    2. Shipping Methods and Costs

    We offer two shipping options to meet your needs. Shipping costs are calculated based on the weight and size of your order, as well as your delivery location. Available shipping methods and their costs will be displayed at checkout.

    Domestic Shipping:

    • Standard Shipping: Typically delivered within 5-7 business days.

    • Expedited Shipping: Typically delivered within 2-3 business days.

    3. Shipping Restrictions

    We currently only ship in the United States.

    We are unable to ship to P.O. Boxes or certain remote areas. If we cannot deliver to your address, we will contact you to arrange an alternative shipping method or cancel your order.

    4. Order Tracking

    Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

    5. Shipping Issues

    If you experience any issues with your shipment, such as delays, lost packages, or incorrect deliveries, please contact us immediately at goldencolibri@myyahoo.com. We will work with the shipping carrier to resolve the issue as quickly as possible.

    6. Delivery Address

    Please ensure that your shipping address is accurate and complete before placing your order. Golden Colibri is not responsible for lost or delayed shipments due to incorrect or incomplete addresses provided by the customer.

    7. Changes to This Policy

    We may update this Shipping Policy from time to time. Any changes will be posted on our website, and the revised policy will take effect immediately upon posting. Please review this policy periodically for any updates.

    8. Contact Us

    If you have any questions or need assistance with shipping, please contact us at:

    Email:goldencolibri@myyahoo.com
    IG: ­golden_colibri

    Thank you for choosing Golden Colibri. We appreciate your business and are committed to providing you with prompt and reliable shipping.

  • The benefits of Beef Tallow mentioned on our website are based on traditional use and general skincare knowledge. However, these benefits are not intended to diagnose, treat, cure or prevent any medical condition. Always consult with a medical healthcare professional for medical advice and treatment tailored to your individual needs. Golden Colibri does not claim to replace professional medical advice or treatment. Discontinue use in the rare occasion that a reaction occurs.